HOW TO KEEP YOUR JOB AND CUSTOMERS
“Have you ever beheld a man skilful in his works. Before kings is where he will station himself.” 

Skilful workers are often highly valued. What are some skills and qualities that employers appreciate in their workers? 

i.          Ability to communicate well and work harmoniously with others. The bible contains practical advice that can help us improve in these skills, thus increasing our prospects of keeping our customers as well as our jobs. 

Communicate effectively. One should be swift to hear and slow to speak. When dealing with our customers, do we listen carefully what kind of service they need from us so as to serve them better or do we assume before listening to them fully? And when we speak, do we explain clearly in order that we are understood? If we communicate well, we will gain the respect of our customers. It is surprising how many people lose their jobs not because of lack of technical skill but because of lack of ability to communicate effectively. 

ii.         Work well with others. In view of the amount of time we spend with workmates, we will no doubt get to know each other well. As a result we might be tempted to be highlighting their mistakes and shortcomings rather than discussing productive matters as to how we can amaze our customers. The bible’s advice is “Make it your aim to live quietly and to mind your business”. In our case, our business should be that of amazing our customers. 

When asked to perform a task, keep in mind Jesus’ wise counsel, “If someone under authority impresses you into service for a mile, go with him two miles.” If you gain a good worker/service provider you will be more likely to keep your job and customers. 

iii.        Be honest. One survey of more than 1400 firms revealed that the majority of employees ranked honest and integrity as qualities that impress them most in job candidates. Obviously, being honest involves not only stealing money and company property but it also means not stealing company time. Among other things these time thieves are habitually late, leave work early without permission and socialize with other employees while at work. 

As we take this into account, we should work hard to amaze our clients as we do not forget to keep our professional distance.